Origami Rack Privacy Policy

Effective Date: March 15, 2026

This website is not directed to or intended to be used by residents of the European Union. If you reside in the European Union, please do not use this website.

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your Personally Identifiable Information (PII).

1. Collection of Personal Information

We collect PII only for legitimate purposes and with the consent of the individual or as permitted by law. We retain personal data only as long as necessary to fulfill these purposes.

We may collect the following information from visitors and customers:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information (processed securely through third-party payment gateways)

We collect PII when you:

  • Place an order on our website

  • Contact us for support

  • Respond to marketing or other communications

  • Browse or interact with our website

We collect information in lawful and fair ways and strive to keep it accurate, complete, and up-to-date.

2. Use of Personal Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate regarding orders and customer inquiries

  • Respond to support requests

  • Provide marketing communications if you consent

  • Improve our website and services

  • Detect and prevent fraud or unauthorized activity

3. Protection of Personal Information

Your PII is stored in secure networks and accessed only by a limited number of authorized personnel.

  • All sensitive information, including payment data, is encrypted.

  • All transactions are processed through secure payment gateways and are not stored on our servers.

  • We regularly scan our website for security vulnerabilities, malware, and other potential threats.

4. Sharing of Personal Information

We do not sell, trade, or share your PII with third parties for their marketing purposes.

We may share your information with trusted service providers who help us operate our website, fulfill orders, or provide customer service. These providers are bound to keep your information confidential.

We may also share information as required by law or to protect our rights.

5. Cookies and Tracking Technologies

We use cookies and similar technologies, including first-party cookies (like Google Analytics) and third-party cookies (like DoubleClick), to analyze site traffic, improve site functionality, and measure marketing campaigns.

You may disable cookies in your browser, but some site functionality may be limited.

We honor Do Not Track (DNT) signals and will not track, plant cookies, or use advertising if a DNT signal is present.

6. Links to Other Websites

Our site may link to external websites. We are not responsible for the content, policies, or practices of these websites. We encourage you to review their privacy policies before providing personal information.

7. Fair Information Practices

We follow Fair Information Practices principles:

  • Transparency: Users can see what information is collected and how it is used

  • Access: Users can request access to their personal data

  • Security: We take reasonable measures to protect your information

  • Redress: Users have the right to seek correction or deletion of personal data

In the event of a data breach, we will notify affected users via email within seven (7) business days.

8. CalOPPA Compliance

As required by the California Online Privacy Protection Act (CalOPPA):

  • Users may visit our site anonymously

  • Our Privacy Policy is clearly linked and easily accessible on the homepage

  • Users can review, change, or request deletion of PII by contacting us

9. COPPA Compliance

We do not knowingly collect personal information from children under 13. If a parent or guardian believes we have collected such information, please contact us to have it removed.

10. CAN-SPAM Act Compliance

We collect your email to:

  • Send information and updates regarding orders

  • Respond to inquiries

  • Send marketing communications if consented

To comply with CAN-SPAM:

  • Emails will not use misleading subject lines or sender information

  • Emails will clearly identify themselves as advertisements

  • Our physical business address is included in emails

  • Users can opt out at any time via the unsubscribe link in emails

11. Contact Information

If you have any questions about this Privacy Policy or your personal information, contact us at:

Origami Rack
2083 Puddingstone Drive
La Verne, CA 91750
United States

Email: service@origamirack.com
Phone: (855) 300‑1042

Last updated: March 15, 2026