Privacy Policy
Effective Date: [April 4, 2026]
This website is not directed to or intended to be used by residents of the
European Union. If you reside in the European Union, please do not use this
website.
Your privacy is important to us. This Privacy Policy explains how we collect,
use, share, and protect your information when you visit origamirack.com, make
a purchase, or communicate with us by phone, text, or email.
1. INFORMATION WE COLLECT
We may collect the following categories of personal information:
- Identifiers: name, email address, phone number, mailing address, IP address
- Commercial information: products purchased, order history, payment
information (processed by third-party payment gateways)
- Internet activity: pages visited, time on site, browser type, device info
- Geolocation: approximate location based on IP
- Cookies and similar tracking technologies
- SMS opt-in records, including timestamp, opt-in source, and consent language
We collect this information when you place an order, contact us for support,
respond to our marketing communications, opt in to SMS, or browse our website.
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill orders
- Respond to inquiries and provide customer support
- Send marketing communications, including SMS (with your consent)
- Send transactional messages (order confirmations, shipping updates, cart
reminders)
- Improve our website and services
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
We do NOT sell your personal information.
3. SMS MESSAGING
By providing your phone number and opting in, you consent to receive recurring
automated marketing and transactional text messages from Origami Rack and Mac
Sports Inc., including cart reminders, order updates, and promotional offers.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to unsubscribe at any time.
- Reply HELP for help, or contact service@origamirack.com.
- Consent to receive SMS is NOT a condition of purchase.
MOBILE INFORMATION SHARING:
No mobile information (including phone numbers and SMS opt-in data) will be
shared with third parties or affiliates for marketing or promotional purposes.
Information related to SMS messaging is only shared with subcontractors that
support message delivery (e.g., our SMS platform provider and mobile carriers),
and only for the purpose of delivering the messages you have requested.
4. SHARING OF INFORMATION
We do not sell or rent your data. We may share information with:
- Service providers (hosting, analytics, email and SMS platforms, payment
processors, shipping carriers, fraud prevention)
- Legal or regulatory authorities, when required by law
- A successor entity in the event of a merger, acquisition, or asset sale
Mobile opt-in data and SMS consent records are never shared for marketing.
5. DATA SECURITY
Your information is stored in secure networks and accessed only by authorized
personnel. All sensitive information, including payment data, is encrypted.
Transactions are processed through secure third-party payment gateways and are
not stored on our servers. We regularly scan our website for security
vulnerabilities. No system is completely secure, and we cannot guarantee
absolute security.
6. DATA RETENTION
We retain personal information only as long as necessary to fulfill the
purposes described in this policy, comply with legal obligations, resolve
disputes, and enforce agreements. SMS consent records are retained for a
minimum of five (5) years.
7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies, including first-party cookies (such
as Google Analytics) and third-party cookies, to analyze site traffic, improve
functionality, and measure marketing performance. You may disable cookies in
your browser, but some site functionality may be limited.
We honor Do Not Track (DNT) signals and will not track or use advertising
cookies when a DNT signal is present.
8. YOUR PRIVACY RIGHTS
California Residents (CCPA/CPRA):
You have the right to:
- Know what personal information we collect about you
- Access and request a copy of your personal information
- Request deletion of your personal information
- Correct inaccurate personal information
- Opt out of the sale or sharing of your personal information (we do not sell)
- Limit the use of sensitive personal information
- Non-discrimination for exercising any of these rights
Residents of Virginia, Colorado, Connecticut, Utah, Texas, and other states
with applicable privacy laws have similar rights, including access, deletion,
correction, and opt-out of targeted advertising.
To exercise your rights, email service@origamirack.com or call (855) 300-1042.
We will verify your identity before responding and will respond within the
timeframe required by applicable law.
9. CHILDREN'S PRIVACY (COPPA)
Our website is not intended for individuals under the age of 13. We do not
knowingly collect personal information from children under 13. If a parent or
guardian believes we have collected such information, please contact us and we
will delete it promptly.
10. CAN-SPAM ACT COMPLIANCE
We collect your email address to send order updates, respond to inquiries, and
send marketing communications with your consent.
To comply with CAN-SPAM:
- Emails will not use misleading subject lines or sender information
- Emails will identify themselves as advertisements when applicable
- Our physical business address is included in marketing emails
- Users can opt out at any time via the unsubscribe link
11. LINKS TO OTHER WEBSITES
Our site may link to external websites. We are not responsible for their
content, policies, or practices. We encourage you to review their privacy
policies separately.
12. UPDATES TO THIS POLICY
We may update this policy from time to time. The "Effective Date" above
reflects the most recent revision. Material changes will be communicated
through our website or by email.
13. CONTACT US
Origami Rack
2083 Puddingstone Drive
La Verne, CA 91750
United States
Email: service@origamirack.com
Phone: (855) 300-1042