Return & Refund Policy

Returns & Refund Policy
Origamirack.com takes full responsibility for all items having manufacturer defects or items damaged upon delivery. If you would like to return your product, please contact service@origamirack.com.  Once your return is approved, please mail your item(s) to the following address:

Origamirack.com
2083 Puddingstone Drive
La Verne, CA 91750

Once the product is received and inspected, please allow 24-48 hours for a refund to be given.  

Restocking fees: No Restock Fees

Origami Rack is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.

*Claims for packages marked "delivered" must be filed after 5 days and before 15 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint.